Customer Service and Support

MetaStock Customer Service and Support, Trading Resources, and Online Training

Product Alerts

DataLink Monthly Maintenance - Wednesday 9am-10am MST

Every Wednesday from 9am-10am MST the DataLink service will be conducting maintenance, during this maintenance window the DataLink service may be unavailable.  We apologize for the inconvenience this may cause, if there are any questions or concerns please contact MetaStock at the following. 

MetaStock Support - 180-506-0999 or support@metastok.com 

MetaStock Sales - 1-800-882-3040 or sales@metastock.com 

Thank you, 

MetaStock Management

Important Notice: MetaStock/Data customers in Russia

London Stock Exchange (LSEG)/has suspended all data services and products for all customers in Russia.  As Sales Agents of LSEG/products we have followed suit and have suspended access to all data customers in Russia and are not accepting any new subscriptions within Russia.  In addition, MetaStock products are suspended from sales in Russia. 

Please see the news brief here: https://www.refinitiv.com/en/media-center/lseg-suspends-all-services-and-products-for-all-customers-in-russia

Thank you,

MetaStock

Windows 11 22H2 Release - MetaStock 13, 14, and 15

In October 2022 Windows 11 version 22H2 will be available to users running the Windows 11 OS.

In our testing, we have found that the listed versions of MetaStock may not work with the upcoming release of Windows 11 version 22H2.  They are compatible with Windows 10 and versions of Windows 11 previous to 22H2.  If you experience issues running any of the listed versions, we recommend a previous of Windows 10, Windows 11 previous to 22H2 or upgrading to the latest version of MetaStock. We always recommend running the latest version of MetaStock to avoid issues.

  • MetaStock 15 RT
  • MetaStock 15 DC
  • MetaStock 14 RT
  • MetaStock 14 DC
  • MetaStock 13 RT
  • MetaStock 13 DC

 

For users running the Windows 11 version 22H2 who would like information about upgrading to our latest version please contact MetaStock Sales at the following.

MetaStock Sales Chat 

1-800-882-3040

sales@metastock.com 

Thank you,

MetaStock


Contact Us

Our support department can be reached by phone, email or online chat:

Phone Support Hours

Monday - Friday 7am to 5pm, except Wednesday 9am to 5pm, Mountain Standard Time.

Online Support Chat Hours

Monday - Friday 8am to 5pm, except Wednesday 9am to 5pm Mountain Standard Time.