Customer Service and Support

MetaStock Customer Service and Support, Trading Resources, and Online Training

Product Alerts

! MetaStock RT\XENITH Customers - Intraday Data Distruptions - NYSE and NASDAQ - Nov. 29th, 2019 !

Some intraday data from NYSE and NASDAQ will be disrupted on Nov 29th, 2019 between 18:00 and 21:00 GMT time in MetaStock RT and XENITH.

This is due to early close of the market at 18:00 GMT for US Thanksgiving. 

We apologize for this inconvienence if there are questions please contact MetaStock Support.

Thank you,

MetaStock Support


DataLink Monthly Maintenance - Wednesday 9am-10am MST

Every Wednesday from 9am-10am MST the DataLink service will be conducting maintenance, during this maintenance window the DataLink service may be unavailable.  We apologize for the inconvenience this may cause, if there are any questions or concerns please contact MetaStock at the following. 

MetaStock Support - 180-506-0999 or 

MetaStock Sales - 1-800-882-3040 or 

Thank you, 

MetaStock Management

MetaStock Holiday Hours

MetaStock Holiday Hours

  • November 28th, 2019 - CLOSED
  • December 24th, 2019 - 6 AM - 3 PM (MST) 
  • December 25th, 2019 - CLOSED
  • Janurary 1st, 2020 - CLOSED

Please contact MetaStock Support and MetaStock Sale with questions.

Thank you, MetaStock

Contact Us

Our support department can be reached by phone, email or online chat:

Phone Support Hours

Monday - Friday 6am to 5pm, except Wednesday 9am to 5pm, Mountain Standard Time.

Online Support Chat Hours

Monday - Friday 8am to 5pm, except Wednesday 9am to 5pm Mountain Standard Time.