Customer Service and Support
MetaStock Customer Service and Support, Trading Resources, and Online Training
Planned Monthly Maintenance:Sunday, May 27, 2018 from 16:00 - 17:00 GMT
The following systems and functionality will be affected during our planned monthly maintenance:logging into and placing orders on MetaStock.com, access to the MetaStock Community Forum, and access to adaptick.net (the ICE add-on interface). We will be working to get the systems back up as quickly as possible.
DataLink Monthly Maintenance - Wednesday 9am-10am MST
Every 2nd and 4th Wednesday from 9am-10am MST the DataLink service will be conducting maintenance, during this maintenance window the DataLink service may be unavailable. We apologize for the inconvenience this may cause, if there are any questions or concerns please contact MetaStock at the following.
MetaStock Support - 180-506-0999 or firstname.lastname@example.org
MetaStock Sales - 1-800-882-3040 or email@example.com
MetaStock Off-Cycle Maintenance June 2nd and June 3rd
MetaStock will be conducting maintenance June 2nd and June 3rd the following services will be affected during this maintenance window.
- MetaStock Add-Ons
- MetaStock Forum (forum.metastock.com)
- Adaptick.net (ICE Add-On)
The Reuters Datalink service will not be affected for existing customers. We apologize for this inconvenience, if there are any questions please contact us at the following.
Phone Support Hours
Monday - Friday 6am to 5pm, except Wednesday 9am to 5pm, Mountain Standard Time.
Online Support Chat Hours
Monday - Friday 8am to 5pm, except Wednesday 9am to 5pm Mountain Standard Time.