Customer Service and Support

MetaStock Customer Service and Support, Trading Resources, and Online Training

Product Alerts

Planned Monthly Maintenance:Sunday, February 24, 2019 from 16:00 - 17:00 GMT

The following systems and functionality will be affected during our planned monthly maintenance:logging into and placing orders on MetaStock.com, access to the MetaStock Community Forum, and access to adaptick.net (the ICE add-on interface). We will be working to get the systems back up as quickly as possible.

Refinitiv DataLink Monthly Maintenance - Wednesday 9am-10am MST

Every Wednesday from 9am-10am MST the Refinitiv DataLink service will be conducting maintenance, during this maintenance window the Refinitiv DataLink service may be unavailable.  We apologize for the inconvenience this may cause, if there are any questions or concerns please contact MetaStock at the following. 

MetaStock Support - 180-506-0999 or support@metastok.com 

MetaStock Sales - 1-800-882-3040 or sales@metastock.com 

Thank you, 

MetaStock Management


Contact Us

Our support department can be reached by phone, email or online chat:

Phone Support Hours

Monday - Friday 6am to 5pm, except Wednesday 9am to 5pm, Mountain Standard Time.

Online Support Chat Hours

Monday - Friday 8am to 5pm, except Wednesday 9am to 5pm Mountain Standard Time.