Customer Service and Support

MetaStock Customer Service and Support, Trading Resources, and Online Training

Product Alerts

DataLink Monthly Maintenance - Wednesday 9am-10am MST

Every Wednesday from 9am-10am MST the DataLink service will be conducting maintenance, during this maintenance window the DataLink service may be unavailable.  We apologize for the inconvenience this may cause, if there are any questions or concerns please contact MetaStock at the following. 

MetaStock Support - 180-506-0999 or support@metastok.com 

MetaStock Sales - 1-800-882-3040 or sales@metastock.com 

Thank you, 

MetaStock Management

Refinitiv DataLink Service Update - Supported Exchanges - Effective 4/30/2021

Effective April 30th, 2021 the Refinitiv DataLink service will no longer support the Montreal Bourse Exchange. We apologize for any inconvenience this may cause. These exchanges will continue to be supported with XENITH.  For questions or concerns please reach out to MetaStock Support.  

801-506-0999

support@metastock.com

Thanks,

MetaStock 

URGENT - Mandatory MetaStock DC (EOD) Upgrade

To ensure users of MetaStock DC (EOD)  are able to log into the product after March 31st, 2021 please ensure that the product has been upgraded to the latest version.  The latest versions are listed below and can be downloaded from My Account - My Downloads.

To find the version of MetaStock DC (EOD) installed open MetaStock select - Help - About MetaStock.

Latest Versions:

  • MetaStock 13.01.21055
  • MetaStock 14.01.21055
  • MetaStock 15.01.20342
  • MetaStock 16.01.21036
  • MetaStock 17.05.21063

Thanks,

MetaStock


Contact Us

Our support department can be reached by phone, email or online chat:

Phone Support Hours

Monday - Friday 6am to 5pm, except Wednesday 9am to 5pm, Mountain Standard Time.

Online Support Chat Hours

Monday - Friday 8am to 5pm, except Wednesday 9am to 5pm Mountain Standard Time.