Customer Service and Support
MetaStock Customer Service and Support, Trading Resources, and Online Training
The following systems and functionality will be affected during our planned monthly maintenance: logging into and placing orders on MetaStock.com, access to the MetaStock Community Forum, and access to adaptick.net (the ICE add-on interface). We will be working to get the systems back up as quickly as possible.
LSEG will be conducting updates and maintenance on the AAA authentication systems starting 7/26/2024 22:00 GMT (this Friday) - 7/27/2024 15:00 GMT. During this maintenance window new orders and changes to MetaStock RT and XENITH accounts could be delayed. We apologize for any inconvenience this may cause. .
MetaStock Support - 1-801-506-0999 support chat or support@metastock.com
Thank you,
MetaStock
Effective June 10th, 2024 Nasdaq Green Indices will be discontinued by the NASDAQ OMX Group. Example instruments include: .GRNREC, .GRNREG, .GRNUS for a complete list contact MetaStock Support. We apologize for the inconvenience, for questions please contact MetaStock at the following.
MetaStock Support - 1-801-506-0999 support chat or support@metastock.com
Thank you,
MetaStock
Every Wednesday from 15:00 - 16:00 GMT the DataLink service will be conducting maintenance, during this maintenance window the DataLink service may be unavailable. We apologize for the inconvenience this may cause, if there are any questions or concerns please contact MetaStock at the following.
MetaStock Support - 1-801-506-0999 support chat or support@metastock.com
MetaStock Sales - 1-800-882-3040 sales chat or sales@metastock.com
Thank you,
MetaStock