If you would like more information, please call us and a product specialist will help answer your questions:
US: 1 (800) 882-3040
International: 1 (801) 506-0900
If you cannot find the answer to your question on this page, please click here to email our support team.
- What is MetaStock?
MetaStock is a software program that is designed to help you make
better decisions about when to buy and sell in the stock, FOREX, futures, and
MetaStock Pro is our real-time product that is powered by MetaStock XENITH
- without it, your MetaStock Pro product will not
MetaStock is our end of day product that is powered by
DataLink data - without it, your MetaStock End of Day product will not have
- What is the difference between End-of-Day and Real-Time?
Real-time traders use intra-day data (prices that are constantly updating throughout
the day) to make decisions about when to buy and sell during the trading day, this
also allows you to look at different time frames (examples, 1 Min, 8 Min, 30 Min
etc.). End-of-day traders access their data (Date, Open, High, Low, Close, Volume,
and Open Interest) for the day after the markets have closed. We have products
designed specifically for each type of trader.
- What is MetaStock XENITH?
MetaStock XENITH is a software and data module that empowers
you with advanced, fully customizable analytical capabilities, and comprehensive
cross asset data.
It gives you a full breadth of global, economic, and critical market news to help you
quickly identify the best ways to use and manipulate information.
- If I'm a professional trader, can I use MetaStock XENITH?
No, MetaStock XENITH is only for Non Professionals as defined
by the New York Stock Exchange: Nonprofessional Subscriber means any person who is
not: (i) registered or qualified with the Securities and Exchange Commission, the
Commodities Futures Trading Commission, any state securities agency, any securities
exchange or association, or any commodities or futures contract market or
association; (ii) engaged as an investment advisor; nor (iii) employed by a bank or
other organization exempt from registration under Federal and/or state securities
laws to perform functions that would require him or her to be so registered or
qualified if he or she were to perform such functions for an organization not so
exempt. If you are a Professional, please contact Thomson Reuters Business Direct for
the appropriate market data platform at 1-800-435-0101 (Select Option 6) in North
America; or click here for international contact numbers .
- What is DataLink?
DataLink is an end-of-day data service that provides the following
data fields for a symbol: Date, Open, High, Low, Close, Volume, and Open Interest.
The historical data goes back at least 15 years, often times with more. There are
many different software programs that are compatible with DataLink
using the Downloader program.
What is the difference between MetaStock Pro and
MetaStock Pro - Our premium technical analysis and charting software
product for real-time traders.
MetaStock - Our award winning analysis program that is designed to
help you make decisions about when to buy and sell in the stock, FOREX, futures, and
commodities markets based on end-of-day data.
What is the difference between the subscription version of MetaStock and the
purchase version of MetaStock?
MetaStock can either be subscribed to on an ongoing basis or purchased outright. The
subscription includes the MetaStock software and accompanying data feed and can be
paid for on a monthly or yearly basis. If the subscription is cancelled, neither the
software nor the data feed are accessible.
The purchase version contains the MetaStock software only and is purchased for a
one-time charge. The software is always accessible because you own it and have paid
for it outright but would not allow you to plot any data without an active data
subscription. With this option, you will have to sign up for a data feed separately
to run data into the program. Our sales department can help you decide which option
is best for you.
- What data feed do you need for MetaStock Pro?
MetaStock Pro works with MetaStock XENITH.
The MetaStock XENITH data feed gives MetaStock Pro the highest
quality analysis at the best price.
- What data feed do you need for MetaStock?
MetaStock works with DataLink. The
DataLink data feed gives MetaStock the highest quality analysis at
the best price.
- Do I have to use MetaStock's data feed?
Yes. MetaStock products work exclusively with either MetaStock XENITH (PRO) or DataLink (EOD) data feeds.
- What time frames can be displayed inside MetaStock?
Other than tick by tick bars, real-time versions of MetaStock can display any
intraday time frame in the range of 1 minute to 1439 minutes. For our end-of-day
customers, any combination of daily, weekly, monthly, quarterly, or yearly bars can
- Is MetaStock compatible with Microsoft's new Vista operating system?
MetaStock 10.0 and earlier versions are not Vista compatible. Running MetaStock 10.0
or earlier versions on Vista is not recommended, nor will it be supported by
MetaStock. MetaStock 10.1, released March 2007 is Vista compatible.
Do I need to order an add-on or does MetaStock work on its
MetaStock needs DataLink in order to run.
MetaStock Pro requires MetaStock XENITH for its data.
MetaStock and MetaStock Pro do not need add-ons to
operate. Add-Ons enhance the functionality of MetaStock.
- Which Add-On would work best for me?
Each Add-On serves a specific purpose, so it depends on what type of analysis you
want to do. A product specialist can walk you through what Add-On will best suit your
US: 1 (800) 882-3040
International: 1 (801) 506-0900
- Which versions of MetaStock do the MetaStock Add-Ons work on?
Most Add-Ons work for both MetaStock Pro and
MetaStock versions of MetaStock. However, the table below shows what we
MetaStock Version Add-Ons Compatibility
|Add-On||End-of-Day||Real-Time||Required MS Version|
|Adaptive Cycle Toolkit||Yes||Yes||8.01 - 13.0|
|AlphOmega Elliott Waves||Yes||Yes||13.0 and higher|
|Around the Horn||Yes||Yes||11.0 - 13.0|
|Bollinger Band System||Yes||No||7.03 - 13.0|
|Chuck Hughes Prime Trade Select||Yes||Yes||12.0 or higher|
|Dr. Elder's Trading Room||Yes||No||8.01 - 13.0|
|Dr. Stoxx's Trend Trading Toolkit||Yes||Yes||11.0 - 13.0|
|ETS 2.1 Trading System||Yes||No||10.0 - 13.0|
|FXTA™ - FX Traders Advantage ||No||Yes||9.1 - 13.0|
|Greg Morris' Japanese Candle Pattern Recognition||Yes||Yes||11.0 - 13.0|
|ICE 2.6||Yes||No||9.1 - 12.0|
|Jake Bernstein's Set Up and Timing Triggers||Yes||Yes||11.0 - 13.0|
|John Bollinger's Bollinger Band Tool Kit||Yes||Yes||8.01 - 13.0|
|John Murphy's Chart Pattern Recognition||Yes||No||7.0 - 13.0|
|Mark Leibovit's Volume Reversal ToolKit ||Yes||Yes||12.0-13.0|
|Martin Pring's Special K ||Yes||Yes||11.0 - 13.0|
|MetaSwing||Yes||Yes||9.0 - 13.0|
|Nison's Candlesticks Unleashed||Yes||No||7.2 - 13.0|
|Performance Systems Plus||Yes||No||7.03 - 13.0|
|PowerPivots Plus||Yes||No||7.2 - 13.0|
|PowerStrike||Yes||No||7.21 - 13.0|
|Price Headley's Big Trends Toolkit 2.0||Yes||Yes||10.0 - 13.0|
|Rahul Mohindar's Automated Trend Modules||Yes||Yes||10.1 - 13.0|
|Red Rock Pattern Strategies||Yes||Yes||10.0 - 13.0|
|Steve Bigalow's Candle Profit System||Yes||Yes||12.0 or higher|
|Tactical Trader Advanced Trading Strategies||Yes||Yes||10.0 - 13.0|
|Trade Oracle||Yes||No||7.22 - 13.0|
|Walter Bressert's Profit Trader Real Time||No||Yes||7.03 - 13.0|
|Winans Preferred Stock Toolbox™||Yes||Yes||12.0 or higher|
- Where can I see a demo of the different MetaStock products?
Most product pages include a link to our online video presentations. Also, you can visit youtube.com/metastocksoftware to find a comprehensive library of product demonstrations.
- What are the system requirements?
MetaStock System Requirements
Metastock Pro System Requirements
Running MetaStock on a Mac
Officially MetaStock is not supported when installed onto a Mac computer. However,
we have many clients using MetaStock on the new Macs with the Intel processor and
they have reported that they've encountered minimal issues. While we haven't tested
MetaStock on Macs, our discussions with customers using it indicate that for the most
stable Mac environment, the Windows operating system must be running through a Mac
application called Boot Camp. Similar applications may not work properly (for example
Parallels or Virtual Machine). MetaStock software installed on a Mac computer is
eligible for the 30-Day Money Back Guarantee. All conditions and requirements apply
to Mac users regardless of the timing or nature of potential Mac related
MetaStock will make every effort to provide support for running our software on a Mac
and help customers troubleshoot issues they encounter; however as we have not
officially tested MetaStock in this environment, we are unable to guarantee support
beyond a reasonable effort.
Can I download and install the software after I purchase it or do I need to have
The following products are downloadable immediately after purchase:
- Adaptive Cycle Toolkit
- FX Trader's Advantage Add-On
- MetaStock XENITH
- Rahul Mohindar's Automated Trend Modules
- MetaStock Pro
- VR Trader
Once you complete your purchase, the downloadable file(s) will be located under My
Account | My Downloads. In addition to downloading these products, you can also
choose to have a package shipped to you that includes the software CD and manual.
The manual is also available as a PDF in the software installation. For products
that are not downloadable, a package must be shipped.
- What line studies does MetaStock include?
- Andrews' Pitchfork
- Cycle Lines
- Equidistant Channel
- Fibonacci Arcs, Fans, Retracements
- Fibonacci Time Zones
- Gann Lines, Fans, Grids
- Linear Regression Trendline
- ODDS™ Probability Cones
- Quadrant Lines
- Raff Regression Channel
- Speed Resistance Lines
- Standard Deviation Channel
- Standard Error Channel
- Tirone Levels
- What indicators does MetaStock include?
Show list >>
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