XENITH critical update disables MetaStock 12
A critical hot fix is automatically upgrading MetaStock 12 users to MetaStock 13. Unless customers are entitled to receive the MetaStock 13 release, customers will no longer be able to log into MetaStock.
To resolve the issue:
1. Uninstall the Thomson Reuters MetaStock Pro Retail Add-On from the Control Panel under Programs and Features (Add\Remove Programs in XP)
2. Select Start - Programs - Thomson Reuters - Thomson Reuters Tools - Deployment Manager - Update - select the Thomson Reuters MetaStock Pro Retail Add-On 12.01.5402 - select Download and Install.
3. This will reinstall MetaStock 12
No information saved in MetaStock 12 will be lost